Expertise identification in your company
Find out who has already solved a problem, before someone starts from scratch.
Department
General
See all use cases
Expertise inside a company is rarely written down as a list of who knows what. It lives inside the work itself: the Slack thread where someone debugged a similar issue, the deal notes a salesperson left after a negotiation, the design doc someone wrote after researching an approach. Finding it today means asking around and hoping someone remembers, or hoping someone points you to the right source.
No way to find who has dealt with a problem before
When a new problem or question comes up, the fastest way to find someone with relevant experience is often to post in a channel and wait. The people who solved a similar problem, closed a similar deal, or wrote up a similar decision are not indexed anywhere; their knowledge sits in a Slack thread, a Google Doc, or a CRM note that nobody searches.
Qontext as one place to search your company’s expertise
Qontext syncs Slack conversations, Google Drive documents, and HubSpot notes into one context repository. You can query it through the API or a connected Client, searching across all your context and returning the threads, docs, and notes that touch the topic. Instead of a generic summary, the response includes the real conversation or document, and the person who wrote it and can be asked for advice.
Get started
Connect Slack, Google Drive, and your CRM as sources in the Qontext workspace.
Let Qontext sync each source into the context repository.
Query the context repository to get the original threads, docs, and notes on a topic and find the person best suited to answer your question.